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Terms & Conditions
Lottery Artificial Intelligence IV / LAI PRO
Your Purchase or Upgrade of LAI IV / PRO gives you exclusive, secure access to the Software on all the three platforms (Windows, Android & iOS).
LAI IV / PRO is only functional with the purchase of RTN’s Comprehensive Annual Technical Support Plan.
With the Purchase of LAI IV / PRO Software, RTN offers service and installation support for a period of 30 calendar days from installation.
The RTN’s AnnualTechnical Support Plan is available at a charge of $299.99 for a year. The services include online service and support coverage across the globe, 30 days warranty on the RTN provided RTN Bluetooth enabled scanner from the date of purchase and complete access to the latest software updates and data management services.
At the end of the year, the Software and the Annual Support will have to be renewed by paying a renewal charge of $299.99 for a period of another one year.
RTN’s Comprehensive Annual Technical Support Plan is available at all key geographical locations in the US. In the event of a specific location being didn't service by RTN, you will not be eligible for warranty extended on the RTN provided Bluetooth enabled scanner and new updates and data management services.
If LAI IV / PRO is installed at your premises for a period of more than 30 calendar days, no refund would be applicable towards Purchase of the Software and the Comprehensive Annual Technical Support Plan. However, up until 30 days, 100 percent refund is eligible for new registration as well as for subscription renewals.
RTN’s Comprehensive AnnualTechnical Support Plan
With RTN’s Comprehensive Annual Technical Support Plan, we would be providing an online service and support coverage across the globe for a term of One Year.
At the end of the tenure the Annual Technical Support Plan will have to be renewed for a period of One year.
With RTN’s Comprehensive Annual Technical Support Plan, you are eligible to receive:
Compatible RTN Bluetooth-enabled Device Scanner at a Special Rate.
Technical and Maintenance Support for Web and Phone. (We use Teamviewer Commercial to extend Online Support.)
Complete free access to all the features of LAI with special add-on features, new software updates and data management services available free of charge till the expiry of technical support plans.
Technical Field Support at your Business Premises at special charges.
If purchased along with:
LAI:Free updates receivedwill be a part of your software for lifetime but no support or use of further updates will be extended at the end of the plan.
LAI IV / PRO: All the features in LAI IV / PRO will cease to function at the end of the tenure of purchase plan unless software and technical support plan is renewed.
RTN’s Comprehensive Annual Technical Support Plan is available at all key geographical locations in the US. In the event of a specific location being didn't service by RTN, you will be levied a full charge for purchase or replacement of compatible RTN Bluetooth-enabled scanner with no service support extended.
If LAI is installed at your premises for a period of more than 30 calendar days, no refund would be applicable towards Purchase of the Software and the Comprehensive Annual Technical Support Plan. However, up until 30 days, 100 percent refund is eligible for new registration as well as for subscription renewals.
General:
Applicable One-time Installation and upgrade charges for the product are non refundable.
RTN reserved the right to alter the price of its software, service renewal and support products without prior notice